Our policy on refunds for Nexovia Corp. products and services.

Last updated: June 22, 2026

Scope of the Policy

This Refund Policy applies to all services provided by Nexovia Corp., including but not limited to:

• Website development and design
• Custom software development
• Ruby on Rails application development
• Mobile app development
• MVP development
• Product and UX/UI design
• Technology rescue and Rails upgrade services
• Fractional CTO and consulting services
• Digital marketing and related creative services

Eligibility for Full Refund

Clients are eligible for a full refund within 30 days of purchase, provided the following conditions are met:

• The service purchased must have a demonstrable deficiency, malfunction, or not meet the specifications as agreed upon in the initial project proposal or contract.
• The client must report the issue within 30 days of placing the order.
• The client must provide proof of purchase, such as an order confirmation email or invoice.
• The client must allow Nexovia Corp. a reasonable opportunity to rectify the issue or provide an alternative solution before requesting a refund.

Non-Refundable Services

Some services are non-refundable, such as:

• Customized products or services tailored to the client's specific requirements and completed according to the agreed scope.
• Digital products or content, such as software, e-books, or downloadable resources.
• Subscription-based services after the initial trial period (if applicable).
• Services that have been delivered in full and meet the agreed specifications.

Refund Process

To initiate a refund, clients must follow these steps:

• Contact our customer support team via email at hello@nexoviacorp.com or by phone at +1 (316) 768-1510.
• Provide your order number, details of the issue, and supporting documentation such as screenshots, error messages, or project details.
• Our team will review your request and escalate it if required.
• If approved, refunds will be processed to the original payment method within 10 business days.

Partial Refunds

Nexovia Corp. may issue a partial refund in certain situations, including:

• The service has been partially delivered or consumed.
• The client has requested changes to the project scope after work has started.
• Significant resources or time have already been invested in the project.

Partial refund amounts are determined on a case-by-case basis, considering project progress, resources used, and the extent to which services have been provided.

Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website with a new effective date.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us:

Email: hello@nexoviacorp.com

Phone: +1 (316) 768-1510

Address: 5597 Hobsons Choice Loop, Manassas, VA 20112

Nexovia Corp.
5597 Hobsons Choice Loop
Manassas, VA 20112
hello@nexoviacorp.com
+1 (316) 768-1510